Privacy policy

Solution4U, UAB, respects your privacy and protects your personal data. This policy explains what data we collect, how we use it, and what rights you have.

1. What data do we collect?

We collect the following data:

  • Identification data: first name, last name.
  • Contact data: email, phone number.
  • Delivery data: address.
  • Financial data: payment information (via secure payment providers).
  • Technical and usage data: IP address, browser, website usage statistics.
  • Marketing data: your preferences regarding notifications.

2. How do we collect data?

  • Directly: by filling out forms, communicating via email or phone.
  • Automatically: using cookies and analytics tools.
  • From third parties: e.g., Google Analytics.

3. How do we use your data?

  • For order processing and delivery.
  • For customer service.
  • For website improvement and analysis.
  • For marketing (only with your consent).

4. Legal grounds 

We process data based on:

  • Contract performance.
  • Legal obligations.
  • Our legitimate interests (website improvement, fraud protection).
  • Your consent (e.g., newsletters).

5. Data transfer 

We may transfer data to:

  • Couriers, payment, and IT service providers.
  • Law enforcement when required by law.
  • In cases of business reorganization.

6. Data transfer to other countries

If data is transferred outside the EEA, we ensure protection that complies with GDPR requirements.

7. Data security

We apply technical and organizational security measures; however, we cannot guarantee absolute security on the internet.

8. Storage periods

  • Order data is stored according to legal acts (usually for 5 years).
  • Marketing data – until the withdrawal of consent.

9. Your rights

You can:

  • receive a copy of your data;
  • request to correct or delete your data;
  • restrict data processing;
  • object to marketing;
  • transfer data to another provider;
  • file a complaint with the State Data Protection Inspectorate (www.ada.lt).

Contact: orders@solution4u.lt

10. Cookies

We use essential, analytical, and marketing cookies. You can manage them in your browser, but some cookies are necessary for the website to function.

11. Changes to the privacy policy

The policy may be updated. We will inform you about important changes on the Website.

12. Contacts

UAB Solution4u
Company Code: 307113854
Address: Ožiarūčių g 3, Avižieniai, 14185 Vilniaus r. sav.
📧 orders@solution4u.lt

📞 +370 60081322